Marketing & Communication Intern
Critical Care Unified
Uttar Pradesh, Noida
Job Title: Case Manager
Industry Type: Hospital / Healthcare Industry
Department: Social Services / Patient Services / Care Coordination
Role Category: Clinical Case Management & Discharge Planning
Working Location: [Indore, Madhya Pradesh)
Employment Type: Full-time / On-site
Experience Range: 3 to 10 Years (with experience in hospital discharge planning, care coordination, or social services)
Salary Range (INR): ₹3,50,000 – ₹8,00,000 per annum (depending on experience and hospital category)
Education:
Bachelor’s / Master’s Degree in Nursing / Social Work (MSW) / Healthcare Administration / Public Health (Mandatory)
Certification in Case Management / Patient Navigation / Palliative Care (Preferred)
Familiarity with clinical workflows, insurance processes, and social support systems is essential
🔧 Key Responsibilities:
Coordinate comprehensive care plans for patients from admission to discharge and post-hospitalization
Conduct assessments of patient and family needs, including social, emotional, financial, and clinical aspects
Work with doctors, nurses, social workers, and families to ensure continuity of care
Facilitate discharge planning, home care setup, rehabilitation, or transfer to other healthcare facilities
Liaise with insurance providers, NGOs, and government agencies to enable patient support
Educate patients and caregivers on treatment regimens, follow-up plans, and community services
Monitor patient progress, compliance with care plans, and intervene to resolve barriers to care
Maintain accurate case records, documentation, and reports for internal and external audits
Support transitions of care, especially for high-risk or chronic illness patients
Ensure patient advocacy, ethical support, and adherence to hospital policies and regulatory norms
🛠️ Key Skills:
Case Planning & Coordination
Hospital Discharge Management
Insurance & Financial Assistance Liaison
Clinical Documentation & Care Mapping
Communication with Patients & Families
Knowledge of Government & Social Schemes
Multidisciplinary Team Collaboration
Patient Education & Advocacy
Problem Solving & Decision Making
EMR / HIS / MIS System Proficiency
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