Branch Clerk

Job Description — Branch Clerk (Banking Industry)

Role: Branch Clerk

Department: Branch Operations / Customer Service

Employment Type: Full-time, Permanent

Education:

Minimum 12th Standard (Higher Secondary) or equivalent (Mandatory)

Diploma or certification in banking operations or computer applications is a plus

Location: Kolkata, West Bengal, India (customizable)

Role Category: Operations / Clerical Support

Skills Type: Data Entry, Customer Service, Cash Handling, Record Keeping, Communication

Industry Type: Banking / Financial Services

Experience Range:

0 to 3 years (Freshers can apply; prior experience in banking or clerical work preferred)

Salary Range:

₹1,50,000 to ₹3,00,000 per annum (depending on experience and location)

Key Responsibilities:

Handle daily branch operations including cash handling and record maintenance.

Process customer transactions such as deposits, withdrawals, and payments accurately.

Maintain customer accounts and update records regularly.

Provide prompt and courteous customer service at the branch.

Assist in documentation and compliance as per bank policies.

Support branch staff in clerical and administrative duties.

Ensure confidentiality and security of customer information.

Required Skills & Competencies:

Good numerical and clerical skills with high attention to detail.

Basic knowledge of banking procedures and cash handling.

Proficient in using computers and banking software.

Excellent communication and interpersonal skills.

Ability to work efficiently in a team and handle repetitive tasks.

Honest, trustworthy, and customer-focused attitude.